Various Information Requests

Cori Haws submitted on

Monday 17th December 2018

Complete

Hi,

I would like to ask a number of questions.
 

1. Please can you provide the statistics for the number of:

1a. Full Members

1b. Temporary Members

1c. Associate Members

1d. Lifetime Members

2. Please, can you provide the income made from each of the payable memberships (Temp, Associate, Lifetime).

3. Please, can you please explain why the union is incapable of making prompt payment of society membership fees to societies. (Payments for subscriptions made on the 15/11/2018 have only just been initiated and is still pending to my society today 17/12/2018.)

3a. Please provide information for the average time between payment of membership fees for societies through box office to the payment of the society.

3b. Please provide information for the number of transactions and value of transactions made to clubs during semester 1.

4. Regarding You Make Change. Please provide information for the Semester 1:

4a. The number of YMC's forwarded to sabbatical officers. (Broken down For each officer)

4b. The number of YMC's which have been responded to by a sabbatical officer. (Broken down For each officer)

4c. The number of YMC's which have been marked complete. (Broken down For each officer)

4d. The average time a YMC is active. The time between Accepted and Complete. (Broken down For each officer)

4e. The average time for a YMC to receive a response from the assigned a sabbatical officer. (Broken down For each officer).


Answers

Let's keep this space positive and respectful! Feel free to share your thoughts and opinions, but please remember to keep the conversation friendly and avoid any offensive comments.

Evie Reilly submitted on

Tuesday 12th February 2019

Complete

Thank you for your submission. I apologise for the amount of time it's taken to respond, but it took some time to get some of the data. In response:

1a)

1b) We’ve had 19 new members this year

1c) We've had 1 new member this year

1d) We've had 17 new members this year

2) Temporary membership is £25 a year for members of the public, and is free for students at the University of Winchester, Southampton Solent University and the Recovery College, and for carers, spouses or partners of current students. Associate membership is also £25 and Life Mebership £30

3) I can’t comment on an individual case without more detail, but if you get in touch with activities@susu.org they should be able to help follow this up for you.  

3a) Within the Union there are ‘payment runs’ every 2 weeks, so the time between payment of fees and payment of the society will depend on when during this period they are bought, but within 2 weeks should be the normal period. This might be slightly different at peak times of the year (when Semester 1 starts for example).

4a) The total since September has been 116, with 

Evie - 15

Isabella - 22

Emily H - 22

Sam - 19

Fleur - 11

Steve - 18

Emily D - 9

b) 

Evie - 27

Isabella - 22

Emily H - 15

Sam - 19

Fleur - 9

Steve - 17

c) 

Evie - 23

Isabella - 22

Emily H - 14

Sam - 12

Fleur - 4

Steve - 17

4d) I don't currently have this information, however I would say that this isn't very indicative of the You Make Change process as a whole, as often You Make Changes require responses or actions form University staff, which can take longer, or the actions of whihc can take years. As currently there is no point at which ' You Make Changes' are closed off, and there are some submissions such as 'Add Bubble Tea to the Bridge's Menu', which has been open since 20th July 2018, which is still positively in progress but might still take months before it is possible to close. We are currently looking into ways that submissions such as this could perhaps be moved off the You Make Change central system, and also ways that we can better round off long term You MAke Changes, as so many of the submissions are and take longer than the currently set out window.

We'll be discussing this at Senate today and I will update this resposne with what is discussed. I will also add the answer to 3b at this point.

hope this is helpful in the meantime, 

Many thanks, 

Evie Reilly (VP DCI)