How To Directory

How to Deal with an Incident

If an incident occurs, it is essential that you inform SUSU. We can advise on how to follow the SUSU Incident Procedure. All incidents which result in the loss or damage of plant, equipment or vehicles, verbal abuse, or any other nature of incident which is not necessarily personal injury or building damage must be recorded on the Incident Report Form.

We ask that asap following any incident you complete our online incident report form. This can be accessed by clicking here.

If required, someone will be in touch to discuss the incident further.

What is an incident?

SUSU defines an incident as “Any occurrence which results in verbal or physical abuse, personnel injury, loss or damage of property, plant, equipment or vehicles, damage to reputation or any other nature of incident which should be reported within the organisation”.

An Incident has just happened – what should I do?

1) Make it safe – Call emergency services / Carry out first aid if necessary and only if qualified to do so

2) Email

3) Gather all evidence and complete the incident form - The incident report must be filled out as soon as possible it can be found on the SUSU website here.