How To Directory

How to Deal with an Incident

If an incident occurs, it is essential that you contact the duty manager (anytime 24/7) who will advise on how to follow the SUSU Incident Procedure which can be found here. . It is advised that if you are holding an event or activity away from SUSU or during weekends a member of the committee has access to the Duty Managers telephone number.

What is an incident?

SUSU defines an incident as “Any occurrence which results in verbal or physical abuse, personnel injury, loss or damage of property, plant, equipment or vehicles, damage to reputation or any other nature of incident which should be reported within the organisation”.

An Incident has just happened – what should I do?

1) Make it safe – Call emergency services / Carry out first aid if necessary and only if qualified to do so

2) Email

3) Gather all evidence and complete the incident form - If the Duty Manager is not present the incident report must be filled out immediately, it can be found on the SUSU website here.


For more information, please refer to the full SUSU Incident Procedure here.