The Advice Centre

The Advice Centre are currently working remotely. Advisers will be advising students via email or Microsoft Teams. These are adaptations to our working procedure and response times may vary as a result.

If you want to appeal your results or an academic decision you've received this term, visit our Appeals Hub for help & support.

The Advice Centre provides free, independent, and confidential advice and information to all students on practical matters. We are here to help students get the right help at the right time. If our online guides about the practical issues of Academic, Finance and Housing don’t answer your questions, please contact us using the details below.

Monday-Friday 09:00 - 17:00
Phone 023 8059 2085
Email advice@susu.org
Facebook The Advice Centre

Guides & Documents

Our guides provide bitesize messages on practical topics including communicating clearly, getting the help that you need, and informing the right people in the right way if you are overwhelmed.

Academic Support

Support on appeals, academic integrity, special considerations and more

View academic support

Finance Support

Get help with funding, suspending & withdrawing, postgrad loans and more

View finance support

Housing Support

Advice about contracts & tenancies, moving house, deposits and more

View housing support

Additional Support

While our focus is on these practical matters, we also signpost to health & wellbeing support and provide further information on several areas we frequently receive questions about

Consumer Issues

International Student Issues

UK Government Information

Specialist Services

Meet the team

Our team of staff are here to provide students with independent advice and support on a range of practical issues such as academic, finance, and housing. You can make an appointment to meet an advisor by emailing us - advice@susu.org