Halls' Wardens (0910P40)

Status: Lapsed | Zone: Student Communities

Passed: 17/05/2010 | Lapsed: 04/02/2014

This policy was discussed at the following meetings:

  • The University will replace its current system of halls wardens (officially- Residents Support Assistants) with a new Residents Support Service as of September 15th 2010 
  • Rather than living in halls, staff under the new system will be onsite nightly (6pm-8am) and live elsewhere
  • The new model has removed the requirement that staff must have ‘a substantive connection’ to the University as either students of staff
  • A survey of students in halls taken in March indicated that over 79% of students preferred the current system to the new one
  • A review document, “Residences Support Service- Consultation Phase 2”, published by the University on 08/01/2010 stated that “All respondents agreed that the new Residence Support Team is a key contributor to the out of hours support service, particularly to our most vulnerable students – first year undergraduates, international students, students with disabilities or in crisis whilst living in University run Halls of Residence. In addition, it was recognised that it helps provide a safe, study conducive environment and maintains discipline in Halls. The Service’s contribution helps the University sell the accommodation offer to students and their parents. It is a key partner in supporting students in their transition to living in an HE environment, picking up issues and signposting students to other services in the University or in the wider Community. Without this service, other support services could be overwhelmed and/or early intervention in student crises would be lost. It should be maintained as long as the University maintains its accommodation offer to students.”
  • That a number of students in halls, particularly first year undergraduates, those with disabilities or mental illness, international students and those suffering from homesickness and stress, require pastoral support while living in halls of residence
  • That this is best provided by staff who live onsite, become part of the halls community and have a substantive connection to the University
  • That the new model does not adequately provide for the complex needs of supporting students in halls of residence
  • That introducing the new model a week before the start of fresher’s fortnight does not give sufficient time to address or iron out any problems
  • That the University has a duty of care to provide support to these students which should not be considered secondary to financial concerns
  • To petition the University to halt its plans to replace the current system, and if this is unsuccessful by the time the change has been carried out, to petition the University to return to the current system, or a system more closely modelled on it
  • To, independently of the University, review the effectiveness of the new system throughout its first two years and offer suggestions for its improvement
  • To increase the availability and publicity of alternative forms of support for vulnerable students in halls, such as nightline and counselling services
    Sorry, there are no Mandates for this policy