Insight Manager

Close of applications: 09:00 22nd July 2021

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35 hours per week, salary based on SUSU's pay scales, band E, £27,511 to £30,046


Are you an experienced insight specialist who is looking to take on an exciting new challenge within a not for profit organisation? If so, the University of Southampton Students’ Union (SUSU) have an exciting new opportunity for an Insight Manager to join the team!


The Role

The Insight Manager will lead the delivery of insight and research projects across the entire organisation to better understand our members and support the work of all other services across SUSU. They will support, advise, and coach staff across the organisation in developing and delivering quality research, and they will work to embed a culture of insight across all levels of the organisation to drive informed and evidence/data-based decision-making.

You will use your research skills to gather and interpret information to help shape our priorities and strategies. This is an exciting opportunity within an important and growing area of work.


About You

The successful candidate will have experience of designing, delivering, analysing and presenting market research, and have experience analysing and presenting data and complex information to inform decision-making. They will have advanced Microsoft Excel skills and proficiency with other data-analysis software and survey design tools, and will have the ability to build productive relationships and influence stakeholder decisions based on data. Experience of the above in the Higher Education or the voluntary sector and knowledge of current issues affecting students and Higher Education institutions is desirable.

You can find the full role profile attached to this advert.


The Company

The University of Southampton Students’ Union (SUSU) exists to unlock the potential and enrich the life of every one of our 23,000 student members.  We are a registered charity with a £7M turnover and provide a comprehensive platform of offers, support, representation, services and spaces for our members to enhance the overall University experience across a number of campuses. We are an Investors in People Silver accredited organisation who have approximately 85 core staff, and around 300 casual staff employed throughout the year.


What we will offer

The University of Southampton Students’ Union has a vision of creating a positive impact with every student during their time at the University.  As a not for profit organisation the Students’ Union provides a comprehensive platform of opportunities, support, representation and places for our members to enhance their overall University experience. 


Benefits of Working at SUSU

On top of developing you within your role, we recognise our people are our greatest assets and offer a number of benefits over and above your monthly pay. 

  • Generous contributory pension scheme (10% employer contribution and 6% employee)
  • Attractive contractual family leave options after 6-months service for new parents
  • Staff social activities
  • Staff discounts on entertainment (including 40% off cinema), eating out, retail and travel
  • Free access to LinkedIn Learning and Microsoft Office 365 applications on your device
  • Comprehensive induction and strong learning and development offer
  • An Employee Assistance Programme
  • A beautiful campus, with on-site commercial outlets


Apply now

You can apply easily using your CV and cover letter addressing the requirements of the role by clicking on 'Apply Now'. Please also detail the number of hours per week you are applying for within your cover letter. 

Closing Date and Time:  Tuesday 20th July at 9am. 

Please note feedback will not be provided if you are not shortlisted for interview.

SUSU is an equal opportunities employer which values a diverse workforce and we want to reflect the student body that we represent.  We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.