Appeals Guidance

It has been an unsettling few months, and the release of your results can be a particularly emotional time. If you feel overwhelmed and upset and in need of emotional support the Enabling Services have a range of resources and support for students. You can contact them by email on

Receiving results may also give rise to practical questions. There are additional sources of academic and wellbeing support depending on your query:

These may include queries regarding degree classification, calculation of modules, progression, re-sits/referrals, grade compensation or any other programme related queries.

You should contact your Student Office or your Personal Academic Tutor (PAT) in first instance.

If you have questions about your graduation, please contact the Graduation Team on:

While there is support from the Enabling team if you are feeling overwhelmed (see Wellbeing Guidance) and from your tutor on the academic implications of your results, The Advice Centre can help with academic appeals.

The Advice Centre has information to help you to pursue an appeal independently as well as with adviser support. We are offering both these options as advisers are extremely busy, and working remotely, so you may experience a delay should you chose to utilise adviser support. All the information you need to pursue an appeal independently is available below.

Please see the information below on the appeals process and the available options.

Student Life are available to support you 24 hours a day, 7 days a week. Please email or call 02380 599 599 (select option 2).

You can also contact Enabling Services at and they will respond to you during office hours (09:00 to 17:00, Monday to Friday). You may want to look at their self-help guides to learn techniques to deal with anxiety, panic and stress.

You may also find the following documents helpful: