The SUSU shop is terrible. Why does it not offer a meal deal; Co-Op offers a sandwich, snack and drink for £3.50, whereas the same in the SUSU shop would cost £6 or more. The shop-long queues at lunch are unpleasant and unsafe. Staff often are too busy talking to their colleagues to even say hello or give the total.
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I'm sorry, I'm not sure what you mean by unsafe. The issues you (rightly) point out do not require a complete overhaul to be honest, just different approaches to staff management and stocks.