The Advice Centre supports students over housing deposit issues

The Advice Centre at SUSU offers students a wide range of housing support, including knowing your rights on deposits with landlords and lettings agents. Our team have been made aware of issues with the lettings agency Posh Pads, and noticed an increase in concerns and complaints this year.

Many students contacted The Advice Centre with details of their negative experiences of renting with Posh Pads. With students’ permission our team shared these experiences with the Citizens Advice Bureau, and the case has now been raised with Trading Standards. The Advice Centre have also contacted the Property Redress Scheme, which is Posh Pads’ redress provider.

Thank you to all the students who got in touch with details of their experiences with Posh Pads. We will keep you updated with any progress we make.

If you would like to raise any concerns with us about your housing experience, or would like housing advice and support, please do get in touch with us at The Advice Centre.

We are open Monday to Friday, 09:00 – 17:00 and can be found in Building 40 (Highfield campus) on Level 3 above The Stag’s.

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