At SUSU, we are committed to supporting you through any challenges you may face. If something has happened, don’t panic. You can use resources from the University, SUSU, and external sources to keep yourself safe.
If something has happened, don’t panic. You can use resources from the University, SUSU, and external sources to keep yourself safe.
As much as the University is a safe, welcoming environment, sometimes students face upsetting incidents. This page contains many of the contacts you can go to when something has happened to you or someone you know.
Are there any resources missing, or sections you needed but weren’t here? Email: VPInclusion@soton.ac.uk
Content warning: This page discusses sensitive issues, such as sexual violence and abuse. Links to support on these topics can be found below.
General Support Links
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Student Hub
The Student Hub is the University’s service for student support. They offer free signposting, every day of the year, at any time of the day. They offer 24/7 wellbeing support.
Contact the Student Hub 24/7
Email: studenthub@soton.ac.uk
Phone: 023 80 599 599
The Advice Centre
The Advice Centre is SUSU’s support centre. They offer free advice that is independent from the University. Anything you say to an adviser is confidential. They are available from 09:00 – 17:00, Monday – Friday.
Contact the Advice Centre 09:00 – 17:00, Monday – Friday
Email: advice@susu.org
Phone: 023 8059 2085
Victim Support (Charity)
Victim Support is a charity dedicated to supporting victims of crime and traumatic incidents, such as violence and assault. They offer support services, such as a helpline, live chat, texting.
Police Victim & Witness Support
If you have been a victim of or witness to crime, you can access support from Hampshire Constabulary.
Report and Support
Report and support is a university tool for reporting incidents.
Student Discipline
If you have seen or experienced student misconduct, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.
Emotional Abuse, Bullying or Harassment
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Abuse at Home
If you have experienced abuse at home, there are a range of services.
ManKind Initiative
ManKind Initiative is a charity for men who have experienced domestic abuse.
Loving Me
Loving Me is a charity that specialises in working with trans and non-binary victims of domestic abuse or sexual violence.
Karma Nirvana
Karma Nirvana works to end honour-based abuse. They offer resources such as a helpline and counselling for people at risk of honour-based abuse or forced marriage.
Bullying
The NHS provides a signposting page that details many of the support and resources available to you.
Harassment
The University has a network of trained Harassment Contacts. You can give your contact details and talk to someone, or report an incident.
Mental Heath Support
If you are struggling with your mental health, you are not alone.
Samaritans
The Samaritans are a charity that aids people in emotional distress.
You can call the Samaritans any time on 116 123. Alternative contact details can be found here:
Student Hub
The Student Hub is the University’s service for student support. They offer 24/7 wellbeing support.
Contact the Student Hub 24/7
Email: studenthub@soton.ac.uk
Phone: 023 80 599 599
Student Discipline
If you have seen or experienced a student bullying or harassing someone, you can report it to Student Discipline.SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.
Fraud
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Reporting Fraud
Action Fraud
Alternatively, you can contact Action Fraud, the centralised UK Police Fraud service.
Financial Support
Student Support Fund
The University offers a Student Support Fund for students facing unexpected financial hardship.
The Advice Centre
The Advice Centre offers free, confidential financial advice.
Contact the Advice Centre 09:00 – 17:00, Monday – Friday
Email: advice@susu.org
Phone: 023 8059 2085
Student Discipline
If you have seen or experienced a student committing fraud, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.
Hate & Discrimination
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Southampton City Council
Southampton City Council has a page containing support links for people who have experienced hate crimes and harassment.
Stop Hate UK
Stop Hate UK is a charity that offers reporting tools for hate and discrimination, and supportive tools such as a helpline.
The Islamophobia Response Unit
This charity is specifically dedicated to addressing islamophobia. They offer a reporting system, advisory and conciliatory services.
Community Security Trust
This charity supports people who have experienced antisemitism. They offer an emergency contact number, reporting systems and information on their website
Disability
Scope gives a comprehensive guide on what to do if you have experienced hate. It includes reporting and supportive resources, and specific information like reasonable adjustments.
Gender
Refuge has a page detailing different types of gender-based violence, and the resources you can go to if you have experienced it.
LGBTQ+
LGBT Hero is a charity that focuses on LGBTQ+ wellbeing and addresses hate & discrimination. Their website contains a page on what support is available to you after experiencing hate.
Race
SARI (Stand Against Racism & Inequality) is a charity that addresses racism and inequality. They offer support, advice and signposting.
Student Discipline
If you have seen or experienced student being hateful, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Disciple.
Incidents at Home
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Abuse at Home
If you have experienced abuse at home, there are a range of services.
ManKind Initiative
ManKind Initiative is a charity for men who have experienced domestic abuse.
Loving Me
Loving Me is a charity that specialises in working with trans and non-binary victims of domestic abuse or sexual violence.
Karma Nirvana
Karma Nirvana works to end honour-based abuse. They offer resources such as a helpline and counselling for people at risk of honour-based abuse or forced marriage.
Emergency Accommodation
The University offers emergency accommodation. You can contact the Student Hub to arrange this.
Contact the Student Hub 24/7
Email: studenthub@soton.ac.uk
Phone: 023 80 599 599
Hampshire Police Support
Hampshire Police offer support networks for domestic abuse.
This link from Hampshire Police contains their hub of resources you can go to if you have experienced abuse at home.
Student Discipline
If you live with a student who has breached conduct, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.
Labour Exploitation
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Your Rights
You have rights as a worker. If these are being violated, you can report them and get advice on how to go forward.
The GLAA has workers’ rights leaflets, which explain everything you are entitled to as a worker. These are available in 23 languages.
Advice & Support
ACAS
ACAS is a service that helps improve working relationships. You can contact them to get advice about labour exploitation.
The Advice Centre
SUSU’s Advice Centre offers free, confidential advice independent of the University. You can talk to them about financial matters and discuss options following labour exploitation.
Report Labour Exploitation
Gov.uk Guidance
This link contains the government guidance on how to report labour exploitation.
GLAA
The GLAA is an independent organisation that protects vulnerable and exploited workers. You can report exploitation through their report form.
Unseen (Modern Slavery)
Unseen is a charity that provides resources for people who have experienced modern slavery or know someone who has.
They have a helpline: 08000 121 700
Sexual Violence/Harassment
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
The Survivors Trust
The Survivors Trust is an organisation that provides specialist rape and sexual abuse services in the UK. They provide:
- A helpline
- Information
- Healthcare resources
- And more
Government Support
The government offers a support page for survivors of sexual abuse. They signpost many resources you can go to.
Sexual Abuse at Home
If you have experienced abuse at home, there are a range of services.
ManKind Initiative
ManKind Initiative is a charity for men who have experienced domestic abuse.
Loving Me
Loving Me is a charity that specialises in working with trans and non-binary victims of domestic abuse or sexual violence.
Karma Nirvana
Karma Nirvana works to end honour-based abuse. They offer resources such as a helpline and counselling for people at risk of honour-based abuse or forced marriage.
Revenge Porn
If someone has shared or threatened to share intimate images of you, this is known as revenge porn and is illegal.
Revenge Porn Helpline
Revenge Porn Helpline is a charity that offers resources and support to people who have experienced revenge porn.
Most platforms have a non-consensual image reporting system. Revenge Porn Helpline can assist you through this process.
Student Discipline
If you have seen or experienced a student committing sexual violence or harassment, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.
Violence or Assault
In an emergency, always call the police on 999
You can also contact campus security or call 101 in a non-emergency
Contact campus security
Phone: +44 (0)23 8059 3311
Victim Support
Victim Support is a charity dedicated to supporting victims of crime and traumatic incidents, such as violence and assault. They offer support services, such as a helpline, live chat, texting.
Abuse at Home
If you have experienced abuse at home, there are a range of services.
ManKind Initiative
ManKind Initiative is a charity for men who have experienced domestic abuse.
Loving Me
Loving Me is a charity that specialises in working with trans and non-binary victims of domestic abuse or sexual violence.
Karma Nirvana
Karma Nirvana works to end honour-based abuse. They offer resources such as a helpline and counselling for people at risk of honour-based abuse or forced marriage.
Gender-based violence
Refuge has a page detailing different types of gender-based violence, and the resources you can go to if you have experienced it.
Student Discipline
If you have seen or experienced student violence or assault, you can report it to Student Discipline. SUSU has a guide to the Student Discipline process, as well as a guide to writing a statement for Student Discipline.