The Students’ Union strives to ensure that every student receives the support they need when they face a problem. We provide a range of support services for all of our students. However if there is something we can't directly help with, we can also guide you to the right support. Please choose the area you are looking for below for support or to find out more.

If our online guides don’t answer your questions, please contact us at advice@susu.org

The Advice Centre provides free, independent and confidential support to all students.


  • Nightline

    A confidential listening and information service, run entirely by student volunteers. Open every night during term time, 20:00 – 08:00

  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • No Limits

    No Limits is a charity which offers free and confidential information, advice, counselling, support and advocacy for young people under 26 who live in Southampton and Hampshire.

  • Samaritans

    The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Beyond the Streets

    Beyond the Streets has been working on behalf of women exploited through prostitution since 1999. Our vision is ‘to see a world where people are free from exploitation, and where those involved in prostitution have the option to pursue genuine alternatives, free from constraints such as drug use, abusive relationships and poverty’

  • The Mix

    The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Look after your mate
  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Samaritans
  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • British Dyslexia Association

    The British Dyslexia Association will listen to, and act upon, the needs of dyslexic people.

  • Autism Hampshire

    Creating opportunities, challenging perceptions, enhancing choices and providing high quality services to meet the diverse needs of people on the autism spectrum.

  • Chron's and Colitis UK

    Chron’s and Colitis UK works to make life better for people in the UK with Crohn’s Disease, Ulcerative Colitis and other forms of Inflammatory Bowel Disease.

  • Scope

    Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else.

  • Mencap

    Mencap is the leading voice of learning disability. Everything we do is about valuing and supporting people with a learning disability, and their families and carers.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Samaritans
  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Papyrus
  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Personal Academic Tutor

    Information about what your Personal Academic Tutor can do for you.

  • Academic Skills Hub

    Get information about Academic Integrity, Study Skills, Writing Skills, IT Skills, Mathematical Skills, and research Skills.

  • Course Rep

    Academic Representatives are there to represent you. They are there to listen and to relay any concerns and issues to staff and represent you to the University. Find out more, and how to contact your course rep, here.

  • Taste Life
  • GP Surgeries
  • No Limits
  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Beat
  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Course Rep

    Academic Representatives are there to represent you. They are there to listen and to relay any concerns and issues to staff and represent you to the University. Find out more, and how to contact your course rep, here.

  • Mediation team

    Mediation is a FREE and CONFIDENTIAL service and offers you an opportunity to try to resolve any conflict between parties who may work, study or live together.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Course Rep

    Academic Representatives are there to represent you. They are there to listen and to relay any concerns and issues to staff and represent you to the University. Find out more, and how to contact your course rep, here.

  • Course Rep

    Academic Representatives are there to represent you. They are there to listen and to relay any concerns and issues to staff and represent you to the University. Find out more, and how to contact your course rep, here.

  • No Limits

    No Limits is a charity which offers free and confidential information, advice, counselling, support and advocacy for young people under 26 who live in Southampton and Hampshire.

  • Frank

    FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK.

  • Options

    Options provides FREE professional counselling for anyone affected by problem gambling. Options specialist Alcohol counsellors can help you to understand the function of alcohol in your life, and support you in finding ways of addressing the needs it fulfils in a healthier, more effective way.

  • Drinkaware

    Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK. We're here to help people make better choices about drinking.

  • Know your limits

    Information about alcohol limits, how alcohol affects your health and family life, mixing alcohol with other drugs, alcohol and pregnancy, and getting help with alcohol problems.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Port of Call

    Whether it be an intervention, alcohol or drug rehab, detox services or family support, Port of Call can arrange the right help, at the right time to ensure you tackle your addiction.

  • Drugs and Me

    A harm reduction guide to safer drug use.

  • Release

    Release provides free specialist advice and information to the public and professionals on issues related to drug use and drug laws.

  • The Mix

    The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline.

  • Student Clubs and Societies

    We have hundreds of clubs and societies for you to get involved with. From faith to political to volunteering to cultural and beyond, we quite literally have something for everyone!

  • University's Harassment Contacts

    The University has a committed team of trained Harassment Contacts. They provide a confidential service to students and staff who feel bullied or harassed, and those who have been accused of harassment.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Victim Support

    Victim Support offer free and confidential services to anyone who has been victim of a crime, regardless whether it has been reported or how long ago it happened.

  • Southampton Advice and Representation Centre

    The Southampton Advice and Representation Centre is a free and confidential service which specialises in welfare benefits and employment law advice.

  • Law Clinic

    The employment clinic offers free legal advice to current University of Southampton students. Employment law issues include discrimination, harassment, contractual issues, dismissal, and status problems. Free consultations are held with our specialist barrister at the Law School, situated on Highfield campus.

    The Family Law Clinic offers free legal advice to students of the University of Southampton with family law issues. These may include matters relating to child contact and residence, welfare, domestic violence, divorce, child support.

  • Mediation team

    Mediation is a FREE and CONFIDENTIAL service and offers you an opportunity to try to resolve any conflict between parties who may work, study or live together.

  • SUSU harassment reporting tool

    Please use this form to report an incident that you have experienced or witnessed.

  • Galop

    Galop, the LGBT+ anti-violence charity. If you’ve experienced hate crime, sexual violence or domestic abuse, we’re here for you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

  • Stop Hate UK

    Stop Hate UK is one of the leading national organisations working to challenge all forms of Hate Crime and discrimination, based on any aspect of an individual’s identity. Stop Hate UK provides independent, confidential and accessible reporting and support for victims, witnesses and third parties.

  • University Security

    University Security are here to ensure the safety and security of all on campus, 24 hours a day. They can be reached on 02380 593311 (this number is on the back of every student ID card).

  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • FIA
  • Be gamble aware
  • Options
  • Ask Eric

    A free legal advice service for you, your family and your business.

  • Citizens Advice Bureau

    The Citizens Advice Bureau provides free, confidential and impartial advice about money, benefit, housing and employment problems.

  • Trading standards

    Chartered Trading Standards Institute. Information and support about trading standards.

  • Visa team
  • UKCISA

    The UK Council for International Student Affairs provides international students with advice, guidance and information about everything from immigration and fees to mental health, culture shock and orientation.

  • Citizens Advice Bureau

    The Citizens Advice Bureau provides free, confidential and impartial advice about money, benefit, housing and employment problems.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Stand alone
  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Law School Family Law Clinic
  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Relate
  • Karma Nirvana

    Supporting victims of honour-based abuse and forced marriage.

  • Yellow Door

    We offer a wide range of specialist therapeutic, supportive and preventative services around the issues of domestic and sexual abuse. We can work with you to help you overcome the negative impacts of trauma, violence and abuse.

  • Victim Support

    Victim Support offer free and confidential services to anyone who has been victim of a crime, regardless whether it has been reported or how long ago it happened.

  • Southampton Women's Aid

    We work together with and for women and children in Southampton who are experiencing or have had experience of living with domestic abuse.

  • Women's Aid

    Working together until women and children are safe. We are a grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.

  • PIPPA

    Call PIPPA (Prevention Intervention Public Protection Alliance): our advice and helpline. Our expert Domestic Abuse advisers will be able to give you safety advice, guidance and onward referral to a specialist worker if you wish.

  • No Limits

    No Limits is a charity which offers free and confidential information, advice, counselling, support and advocacy for young people under 26 who live in Southampton and Hampshire.

  • Police

    Useful numbers to contact the Police.

  • Refuge

    Refuge aims to empower women and children to rebuild their lives, free from violence and fear. We provide a range of life-saving and life-changing services, and a voice for the voiceless.

  • Galop

    Galop, the LGBT+ anti-violence charity. If you’ve experienced hate crime, sexual violence or domestic abuse, we’re here for you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

  • Beyond the Streets

    Beyond the Streets has been working on behalf of women exploited through prostitution since 1999. Our vision is ‘to see a world where people are free from exploitation, and where those involved in prostitution have the option to pursue genuine alternatives, free from constraints such as drug use, abusive relationships and poverty’

  • Victim Support
  • Police
  • Action Fraud
  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • 101
  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Citizens Advice Bureau

    The Citizens Advice Bureau provides free, confidential and impartial advice about money, benefit, housing and employment problems.

  • Southampton Advice and Representation Centre

    The Southampton Advice and Representation Centre is a free and confidential service which specialises in welfare benefits and employment law advice.

  • University of Southampton Financial Support

    There are a number of ways the University can support students who are struggling financially or experiencing financial hardship. These pages explain if you may be eligible for support, how to apply and how we deal with applications to the Student Support Fund.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Mediation team

    Mediation is a FREE and CONFIDENTIAL service and offers you an opportunity to try to resolve any conflict between parties who may work, study or live together.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • The Advice Centre

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • GP Surgeries
  • The Advice Centre - Finance

    The Advice Centre provides free, independent, confidential and practical support to all students.

  • Financial information and assistance

    University information page with information on how to access advice and support around problems with tuition fees, living costs and general money management.

  • Citizens Advice Bureau

    The Citizens Advice Bureau provides free, confidential and impartial advice about money, benefit, housing and employment problems.

  • UKCISA

    The UK Council for International Student Affairs provides international students with advice, guidance and information about everything from immigration and fees to mental health, culture shock and orientation.

  • University of Southampton Financial Support

    There are a number of ways the University can support students who are struggling financially or experiencing financial hardship. These pages explain if you may be eligible for support, how to apply and how we deal with applications to the Student Support Fund.

  • The Environment Centre

    Here are some simple ways you can try and keep those energy bills down.

  • The Mix

    The Mix is the UK’s leading support service for young people. We are here to help you take on any challenge you’re facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline.

  • The Enabling Services

    Enabling Services provides a wide variety of support for students who have disabilities, mental health conditions, specific learning difficulties such as dyslexia, or are experiencing any kind of difficulty.

  • Student Life

    The Student Life Team are available 24/7 and are dedicated to supporting student wellbeing and enhancing the student experience.Student Life are based within Halls of Residence, but support all University of Southampton students.

  • The Red Lipstick Foundation

    The Red Lipstick Foundation are here to offer services to families in Hampshire who have been bereaved by suicide or immediate family members following a person’s sudden death.

  • Sue Ryder

    When someone you care about dies or is facing the end of their life, the support you need may feel beyond your reach. Our online community and support is here for you.

  • Care for the Family

    Care for the Family is a national charity which aims to promote strong family life and to help those who face family difficulties.

  • Cruse Bereavement Care

    Cruse Bereavement Care offers support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

  • Butterflies Bereavement Support

    Butterflies Bereavement Support was created by a group of people who had experienced bereavement and loss and who have used their skills and experience to ensure that all people have full access to a specialist bereavement support network at the time of need for their family and friends.

  • EBS Counselling Service

    EBS Counselling Service includes all forms of counselling and emotional support as well as bereavement to all those aged 18 and over. We offer a non-judgemental, confidential, safe and supportive environment for clients to explore their thoughts and feelings.

  • Survivors of Bereavement by Suicide

    We exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.