Insight Manager

Close of applications: 09:00 23rd October 2019

About | Role Profile | Pay & Terms |

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£27,511 to £30,046, with potential progression to £35,845 (pro-rata)

Part time between 24 to 30 hours, over 4 or 5 days per week

Hours based on a 35 hour full time equivalent


Are you an experienced insight specialist who is looking to take on an exciting new challenge within a not for profit organisation? If so, the University of Southampton Students’ Union (SUSU) have an exciting new opportunity for an Insight Manager to join the team!


The Role

The Insight Manager will have a key role in further developing and implementing a comprehensive insight programme to enable the organisation to understand our membership, so we can make decisions which enhance our ability to deliver our mission. You’ll support the organisation’s development through leading the provision of membership insight, operational usage, attitude, performance and benchmark data. You’ll work in partnership with leaders and other stakeholders to provide meaningful and actionable recommendations. You will advise, support and coach people in the delivery of research, evaluation and impact measurement within their areas of work.

You will use your research skills to gather and interpret information to help shape our priorities and strategies. This is an exciting opportunity within an important and growing area of work.


About You

We are looking for someone who is strategic, organised and passionate about supporting students. You will be able to demonstrate your experience of market research and data analysis, with the ability to translate data and trends into meaningful information to enable decision making.

You will have a track record of planning and delivering projects, with the ability to manage multiple areas of work concurrently. You'll have the ability to view situations systematically, working in partnership with people to identify the root cause of issues and providing meaningful advice to address them.


The Company

The University of Southampton Students’ Union (SUSU) exists to unlock the potential and enrich the life of every one of our 23,000 student members.  We are a registered charity with a £7M turnover and provide a comprehensive platform of offers, support, representation, services and spaces for our members to enhance the overall University experience across a number of campuses. We are an Investors in People Silver accredited organisation who have approximately 85 core staff, and around 300 casual staff employed throughout the year.


What we will offer

The University of Southampton Students’ Union has a vision of creating a positive impact with every student during their time at the University.  As a not for profit organisation the Students’ Union provides a comprehensive platform of opportunities, support, representation and places for our members to enhance their overall University experience. 


Benefits of Working at SUSU

On top of developing you within your role, we recognise our people are our greatest assets and offer a number of benefits over and above your monthly pay. 


Apply now

You can apply easily using your CV and cover letter addressing the requirements of the role by clicking on 'Apply Now'. Please also detail the number of hours per week you are applying for within your cover letter.  Informal enquiries can be made to Anthony Douglas, Director of People by phone on 023 8059 5198 or by email on

Closing Date and Time:   Wednesday 23rd October 2019 at 9am, however if sufficient applications are received before this date we may close applications early. Therefore, we would encourage and advise early application if this role is of interest to you. Interviews week commencing 4th November 2019. Please note feedback will not be provided if you are not shortlisted for interview.

SUSU is an equal opportunities employer which values a diverse workforce and we want to reflect the student body that we represent.  We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.