Retail Supervisor (2 positions available)
Close of applications: 09:00, 5 October 2020
About | Role Profile |2 positions available. Please indicate which position(s) you are interested in upon application.
Salaries based on SUSU's Pay Band B with a full-time equivalent salary of £17,682 to £18,709 subject to experience, with potential progression to £20,675 through performance.
30 hours per week, 5 days including weekends - Salary: £15,156 - £16,036.29
16 hours per week, including weekends - Salary: £8,083.20 - £8,552.69
Start date: As soon as possible after 14th September 2020
The Role
As a Retail Supervisor at SUSU, you'll be part of a fast-paced team working together to deliver our retail offer. You'll provide a fantastic customer experience by planning, supporting, and delivering retail operations, ensuring effective stock control, cash-handling, and service supervision. You'll lead a team of staff, both core and student support, and develop, support, and motivate them to also provide excellent customer service. You'll also work to ensure we are compliant, and our procedures are delivered to high standards.
About You
You should hold relevant and demonstrable retail experience including that of stock control, replenishment, and merchandising, and have excellent customer service skills. You should have a Basic Hygiene (Level 2) certificate and have, or be prepared to obtain, a Food Hygiene (Level 3) certificate. It's also essential that you have cashier experience and have knowledge of cash handling procedures, with a good level of numeracy and computer-literacy skills. You can find the full Person Specification within the Role Profile attached.
The Company
The University of Southampton Students’ Union (SUSU) exists to unlock the potential and enrich the life of every one of our 23,000 student members. We are a registered charity with a £7M turnover and provide a comprehensive platform of offers, support, representation, services and spaces for our members to enhance the overall University experience across a number of campuses. We are an Investors in People Silver accredited organisation who have approximately 85 core staff, and around 300 casual staff employed throughout the year.
What we will offer
The University of Southampton Students’ Union has a vision of creating a positive impact with every student during their time at the University. As a not for profit organisation the Students’ Union provides a comprehensive platform of opportunities, support, representation and places for our members to enhance their overall University experience.
Benefits of Working at SUSU
On top of developing you within your role, we recognise our people are our greatest assets and offer a number of benefits over and above your monthly pay.
- Annual leave of 34 days, rising to 38 days’ per year, including a week at Christmas and Easter (including public holidays)
- Generous contributory pension scheme (10% employer contribution and 6% employee)
- Attractive contractual family leave options after 6-months service for new parents
- Staff social activities
- Staff discounts on entertainment (including 40% off cinema), eating out, retail and travel
- Free access to LinkedIn Learning and Microsoft Office 365 applications on your device
- Comprehensive induction and strong learning and development offer
- An Employee Assistance Programme
- A beautiful campus, with on-site commercial outlets
Closing Date and Time: we will be assessing applications on a rolling basis as we receive them and will recruit the first appointable candidate. Therefore we would encourage and advise you to apply early if this role is of interest to you.
Interviews week 5th October. Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer which values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
