Retail Student Supervisor

Close of applications: 23:59, 11 December 2022

About | Role Profile | Person Specification | Pay & Terms | Zero Hour Contract Guidelines

The Role 

This role will be ideal for someone who is really passionate about customer service, and able to deliver it in a way that is appropriate to our student audience. The successful candidate should also be able to demonstrate that they can lead a team of their peers.   

Our Retail Student Supervisor role will involve you working across different areas of our SUSU Retail, meaning you will have the opportunity to be cross-trained and develop experience in different areas, namely SUSU Shop and The Locker. 

You will have keyholder responsibility and will be required to work some open and close shifts including at the weekends. You will oversee a small team of student staff when on opens or closes. 

Term time operating hours in retail are typically 7am – 7pm weekdays and 9am – 4pm at weekends. Shift lengths are usually between 4-6 hours. 

You will work alongside our permanent, core staff and other student staff. 

We offer flexible working opportunities with hours to suit you and your studies. 

Social Enterprise 

Our popular outlets are a great way to be busy and meet a variety of people – delivering a friendly and personal service to our many regular customers and ensuring that new customers want to return. 

The Union Staff Behaviours 

We have defined how we expect all staff to behave at work to live our values: 

• Be personally responsible and lead by example in our work 
• Be inclusive, making sure there is something for everyone in all we do 
• Be ambitious and engaging by pushing the boundaries in what we offer members 
• Encourage students to lead and be responsive to both staff and member ideas 
• Be transparent, open and honest with each other and our members 
• Work together, encouraging and supporting each other to do the best we can 

Apply Now 

You can easily apply using your CV and covering letter by clicking on 'Apply Now'. 

For further information prior to submitting your application, please contact Gary Smith, Head of Social Enterprise (Gaz.smith@soton.ac.uk) or Szymon Malecki-Willis, Retail Operations Manager (s.malecki-willis@soton.ac.uk)

  

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.