Allow students to send bulk emails

Anonymous submitted on

Thursday 8th November 2018


why is there a ban on sending bulk emails, if they are sensible or asking for participation for research study! 


Here, you can view the complete set of official responses from the sabbatical officers regarding this submission.

Students' Union replied on

Thursday 6th Dec 2018 11:42am

Hello again!

As far as I am aware iSolutions are continuing to look into this for you, but it may take a bit of time for it to be implemented. As such I'm going to close this You Make Change for now, but will re-open it if there are any further updates! 

Thank you for the submission, and all the best in the future! 

Thanks again,

Samuel Dedman (VP Education 2017-19,

Students' Union replied on

Tuesday 20th Nov 2018 1:51pm

Hello again! 

I've just had a response from iSolutions on this question - full text is below! 


We understand that this will be frustrating, especially in the above situation or any other that relies on bulk communications. There is a limit to the number of recipients in a single email of 500 in order to reduce the impact of spam, mass mailing emails and viruses. This limit is a restriction applied by the Office 365 platform .

If you have reason to send bulk emails for the purpose of a research study then please contact iSolutions so we can provide you a means of doing this while remaining compliant with General Data Protection Regulations.


I'll leave this You Make Change live for a bit longer yet to allow for more voting to take place. 

All the best,

Samuel Dedman (VP Education 2018/19,

Students' Union replied on

Friday 9th Nov 2018 3:51pm


Thanks for getting in touch. My initial thought is that this is a measure to cut down on potentially spammy emails, especially since the lists which makes available are all fully moderated. Let me send this to iSolutions and see where the conversation goes.

In the meantime your idea submission is now live for voting on the SUSU website. I'd encourage you to share it around as much as you can, as the more votes it has the more evidence we have to lobby the University with. 

If you have any questions, please let me know.

All the best,

Samuel Dedman (VP Education, 2017-19)


  • Forwarded to Education

    Friday 9th Nov 2018 1:10pm


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Alexander Petrov commented on

Friday 9th Nov 2018 2:51pm

There are a lot of research studies going on, imagine the inbox load if you got all of them?
Still, I think societies should have the option to send bulk emails under special circumstances. As to students, if it really is connected to studies then the University may consider helping with it but it's not SUSU's place to enable it.

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