Over the last few days the bridge have been considerably inconsistent with their iced coffee menu. For some reason it seems as though half of the staff refuse to make them; instead offering iced frappes which are neither dairy free, high in caffeine (I was told 1% caffeine), or low in sugar (again, was told c.50g of sugar per). However, another chunk of the staff have started saying that their manager has, for an unknown reason, increased the price of iced lattes to £4; despite having “the cheapest coffee on campus”. Surely the point where all the staff are against this price increase is the point you should reassess?
If, as some staff members have said, iced lattes cost this much, then that’s fine. However that’s just stupid. If a large coffee is 12oZ then, using Sainsbury’s whole milk prices of £1.50 for 6 pints, this should only be pennies. Doing this also for alpro soya milk at Sainsbury’s (£1.50 for 1L), I fail to see how the bridge can justify £4 for an iced coffee.
Surely, if this as a major change which has been bought up with all the Sabbs, then there must have been some scrutiny? How is this price justified?
Just to update, we've had several staffing changes in the past couple months, including a new director of Union Services, Bars managers and assitant Bars manager (alongside the other existing assistant Bars manager).
As this issue pre-dates them, they aren't sure what happend here, but are committed to making sure that this is standardised.
Our Bars manager has said his next big task is to look at the coffee training standards in the Bridge and ensure a consistent, quality offering is available all the time, regardless of who’s working.
As you can probably appreciate this won’t be a quick process but he hopes to have it sorted by the end of the month. In the meantime he is establishing the correct recipe for iced coffees and will roll it out to the Duty Managers andTeam Leader to pass on to the team members.
I hope this eases the concerns you have, please get in touch if you have further issues.
Wednesday 9th Oct 2019 11:12am