Hi, lovely! I recognise the system doesn't allow for formatting so apologies if it is all put in one paragraph and is difficult to read, but I'll try and separate the points as much as possible! --- Before starting Southampton, I created a bunch of resources (which I am continuing to update and you can find on the unofficial Discord server under #useful-information) to support the September 2020 intake with a wide variety of general questions, transitioning to university, mental health queries, budget trackers, finance information and I have begun to create resources for the 2021 intake as well as housing information, etc for the 2020 intake. --- I have attended the Halls Forum to raise complaints, I have had a meeting with Student Life, the Halls team, and SUSU regarding supporting students during the lockdown (with a focus on students who are currently alone) which resulted in more, specific information regarding the halls rebate, Student Life looking into what else they can do to support students during the lockdown (as well as students in private accommodation), and an alternative to the buddy system as well as ensuring all University teams are sensitive to the time in which they release information (e.g., a lot of stuff happened during exam week). --- I have raised the fact that students are at risk of late fees when Student Finance does not pay them in time and accommodation fees are due where the University has promised to look into moving the payment dates. --- I have attended SSLC's as a course representative and queried and shared student feedback regarding teaching and learning on the BSc Education course. During my time as a rep, I have also, based on student feedback, decreased the number of breakout rooms, created a channel in which all students (including joint honours) have a space to communicate, requested deadline dates for assignments be reconsidered for the 2021 intake, requested and received more workshops for assignments and referencing for students who are struggling, offered support for students on my course, constantly provided a space for feedback and improvement for students, motivated and encouraged students, where possible, and provided resources to support student education. --- I have supported students from another faculty, by raising a complaint with SUSU, giving students a space to discuss the issues and discussing directly with VP Welfare and Community and the VP Education and Democracy about student concerns about the course which had a positive effect. --- Raised the petition, after feedback from students, for all students to receive rebates which resulted in 100% refunds for students who are not staying in student halls during the third lockdown period (I will still be chasing regarding private accommodation as it was ignored). --- Raised awareness of communal areas not being open and therefore devaluing student experience which the SUSU President pursued. --- Requested (3x!) for refunds to be made for students who are paying for communal areas (this seems to be an ongoing thing but I am not a quitter!). --- As a result of my nagging about student voice/ accommodation problems, SUSU and the university fees team now have monthly meetings to discuss and act on student issues, and the accommodation team reconsidered the 28 days leave notice for students who wish to leave halls. --- Constant liaison with the Halls Officer to encourage more direct support with students and quicker turnaround for dealing with complaints. --- Liaision with halls team to provide evidence of supporting student mental health and I provided student feedback and suggestions. --- I have been trying to encourage the Student Offices to push for council tax exemption for Sabbatical Officers. --- Students can get a rebate if they leave halls during the original rebate window (they pay for the nights they spent in halls, but receive a refund for any night they did not spend in halls). --- Supported students with complaints about halls/ services and have previously encouraged/ influenced students to raise their voice about their concerns, while constantly offering my support. --- Submitted three You Make Changes: changing student preferred names on Blackboard and Teams, allowing students to change their gender on the system themselves, and Support Services/ Enabling to stay up-to-date with the resources for students with ADHD, struggling with RSD, and ensuring this condition does not affect the individuals right to apply for special considerations/ extensions and will not negatively impact their education. --- Right, I think I am done! Please do follow along with my campaign as I will be producing weekly 'current projects' and explaining what I have been up to/ working on. Also, if there's any extra support any student needs, please feel free to get in touch with me - I don't mind what platform. Thank you for your question and please let me know if you need any more information!
This question was also asked to Ryan Couchman-Sawyer, Martha Luke, Amina Lechkhab, Jordan HickeyAnswered by Charlotte on 19/02/21 11:54