How To Directory

    How to request tickets

    As a SUSU Club or Society, you can request to add tickets to our Union's online box office ( by completing our box office ticket request form

    Once completed, our activities team will be in touch with the person who filled the form to confirm that the tickets are added to the system.

    Good to know


    • There is a £0.50 service fee per ticket purchase (charged to customer).
    • As a SUSU Club or Society, you do not need to pay VAT on your ticket income. You will get the full return of your ticket price.
    • You are not obligated to refund tickets unless you have cancelled the event or made significant changes to the event time, location or format. You may decide to refund a ticket for other reasons such as financial hardship, or if your customer can't attend due to ill health. This is for you to decide on a case-by-case basis. Our box office terms & conditions can be found here.